Full Name

    Contact Phone

    Contact Email



    Monitoring Account

    There’s More than One Way to Skin a Cat, But Which Way is Best?

    There’s more than one way to skin a cat or so the saying goes, but with a lot of items on the to do list, there are really only two choices: do it myself or pay a professional. So, sure I can add a couple of shelves in the kitchen, but can I add a second story to my bungalow? I can brush my teeth everyday, but can I fill my own cavity? The same choice presents itself when deciding on the best way to secure your business. Nowadays there’s more than one way to stop a crook. But should you go DIY or call in the professionals? Let’s look at the pros and cons of self-monitoring versus 24/7 professional security monitoring.


    Pros and cons of Self-Monitoring


    The biggest advantage of self-monitoring has to be the cost. Once you have made the one off payment for the cameras and monitoring app, it is virtually free. There might just be a minimal monthly cost to keep the app running, but that’s usually about it. You can watch live video from your smartphone or tablet wherever you are. Sounds great, but in reality you get what you pay for, which means in this case not a lot. If you have no life outside of work, never sleep, your phone battery never dies and you never engage flight mode, self-monitoring might be for you. However, if you like to spend your weekends with the people who matter and not thinking about work, 24/7 professional monitoring might suit you better. What is often forgotten with self-monitoring is what you will do in the event of an alert that you can’t identify as false. Live video streaming might not allow you to confirm the exact issue meaning when you call the emergency services and inform them of this, you could be allocated a low priority response code. By the time you arrive on scene to confirm the issue the greatest damage may already have taken place or as a lone responder there might be very little you can do.



    Pros and Cons 24/7 Professional Monitoring


    Professional monitoring, like most professional services, is more expensive than the DIY version. But there are ways it can actually save you money. Professional CCTV systems remove the need for a security guard on site. Your ‘security guard’ is still watching 24 hours, 7 days a week, but he has been replaced by a team of experts at a Security Response Centre like those used by Melbourne’s top security provider, Chartercom. The moment any issue occurs your security team is deployed and you are notified while they are on route to respond with the appropriate action. From the Security Response Centre experts are able to identify the reason for an alarm and determine appropriate steps immediately based on generations of experience and the latest technology. Your security response team will often arrive before the relevant emergency services. Now that’s peace of mind, which for many is priceless.



    The Final Word


    Self-monitoring and 24/7 professional monitoring both have their pros and cons. Ultimately the decision comes down to you. However, if you’d like a confidential assessment of how 24/7 professional monitoring from Chartercom can make your business safer and your life easier, then get in touch with one of our dedicated team members on 1300 844 844, or visit us at chartercomsecurity.com.au

    We are reaching the end of the financial year, which means there are a lot of essential tasks you’ll be putting on your to-do list: summarising income and expenses, conducting stocktake, collating records, completing the dreaded tax return, and getting budgets in order for the financial year ahead.


    Hopefully you’ve had a great year and you’re making plans for new hires or new premises as your business expands. I’d like to add one more item to the new financial year’s agenda: business security.


    Many CEOs still respond to the question of business security needs with a blank stare. And who can blame them? None of us enjoy thinking about worst-case scenarios. As business leaders, we have such clear visions of our business’ prosperous future that security risk becomes an afterthought. However, failing to incorporate security into your business plan leaves your business, and your vision of its future highly vulnerable.


    At Chartercom we have generations of experience in helping some of the nation’s best-known brands stay safe. We include Nike, Mercedes, Toys R Us, Country Road and iSelect among our customers. This financial year make security a priority for your business by including my top five recommended security measures to protect your business in your 2016/2017 plan:


    1. Surveillance of premises

    It is a fact that video cameras help prevent crimes and break-ins. Strategically placed CCTV deters criminals whether they are thieves or vandals, and often create a ‘halo effect’ by reducing risk in near by areas as well. Of course, in the event of crime CCTV helps restore justice. Some of the most famous arrests that came about as a direct result of CCTV include the Boston Marathon Bombing, and the 2005 London Terrorist Attacks.


    1. Alarm Monitoring

    One of the greatest benefits of professional alarm monitoring is peace of mind. You know your business is protected wherever you are because let’s face it, you can’t always be on site. Some companies start with self-monitoring, but in our experience they soon hand this over to professionals because the reality of responding to a threat as one individual without the proper resources is daunting, and often ineffective.


    1. Protect digital property physically

    It’s easy to forget that digital security begins at the physical level. Of course you should be protecting your digital property with passwords, firewalls, and encryption, but before any of that you need physical safety. Your server room should be fitted with appropriate locks, there should be lockable storage for vulnerable devices, and don’t neglect less obvious threats like printer theft due to the printer’s memory.


    1. Lighting

    This is perhaps the most basic of security measures. Going back to the printer, it is simply less likely to be stolen if it is located in a visible well-lit location. The same goes for all your property. Lighting is a key deterrent to crime.



    The Final Word

    The experts at Chartercom are ready to help you get your business security in tiptop shape for the coming financial year. So put security on your to do list and speak to one of our dedicated team members For a confidential assessment of your security needs, contact us on 1300 844 844, or visit us at chartercomsecurity.com.au


    Self-monitoring alarms are more advanced today than they ever have been before. Gone are the days when the only option was for the alarm panel to self dial your phone number allowing you to hear the siren on answering. You can now receive this information via text message with zone descriptions of where exactly the alarm has been triggered. Another option is email alerts providing you a cheaper service option that still connects directly with your smart phone. Text message and email alerts provide you with a written record of any security incidents. You can also connect to a visual image via your phone through a camera located in the building. But don’t be fooled, there are still major issues with self-monitoring business security systems. Make sure you have considered the following if you are intending to go down the self-monitoring security route.


    How Reliable is Your Smart Phone?


    Ok so your self-monitoring security system has successfully responded to a threat by sending you a text message or an email or by dialling your number. Maybe it has done all three. However, it’s almost impossible to guarantee you will always be there to pick up the message straightaway. Is your phone sometimes on silent for an off site business meeting? Do you travel for work meaning you are forced to sometimes engage the flight safe travel button on your smart phone? Are you ever in an area of no service? Do you ever run out of battery towards the end of a busy day? Most of us will answer yes to at least one of these questions meaning your self-monitoring security system has some serious weak spots.


    You Get the Message, Then What?


    Imagine the worst has happened. You got the text message from your self-monitoring system to say an alarm has been triggered on the back entrance and the second floor of your building. Now what do you do? Drop everything and make like batman straight towards the danger zone? Call the police and tell them an alarm has gone off, but you don’t know exactly what the issue is? Even visual alerts don’t always give you the full picture especially because the technology is new and the images can be unclear. If you can’t confirm the problem, your call will be allocated a low priority response code by the emergency services, which is probably not what you were hoping for. By the time you arrive on scene to confirm the issue the greatest damage may have already taken place.


    Can your System Tell the Difference between a Fire and an Intruder?


    This is a really important question. There are some self-monitoring systems out there that can monitor both break-ins and fires, but they are rare and a lot more expensive. Obviously, a fire requires a very different type of emergency response and a message lost in cyber space could result in even more damage than if a break-in message gets delayed.


    Is it Really Cheaper in the Long Run?


    Self-monitoring systems are cheaper when they are first installed, but what happens when they need maintain or fixing? You have to pay someone to come out and fix it for you. These maintenance calls can be costly and time consuming. Aside from this how much time will you spend monitoring your own businesses security that you could be spending doing more important business development tasks?


    What’s the Alternative to Self-Monitoring?


    For larger businesses and especially companies with multiple premises the smarter choice for business security monitoring is to opt for 24 hour 365-days a year professional monitoring. A reputable security company can offer you a wide range of security systems such as burglar, smoke or fire, invasion and personal injury alarms depending on your needs. The experts monitoring your premises will never ignore an alarm. They will respond immediately and effectively and when necessary they know exactly which emergency services to engage.



    If you are considering Alarm Monitoring options for your business, then take the option companies like TOYSRUS, BMW, Grill’d, Jeanswest and AXA chose. For a confidential assessment of your security needs contact Chartercom Security on 1300 844 844, or visit us as chartercomsecurity.com.au

    As a commercial real estate agent it’s important that you have tried and tested policies and procedures in place to ensure continuity and flow. Often, clients who are purchasing properties are time poor, so operating as a full service agent can really work in your favour. This doesn’t mean that you need to facilitate the entire process from start to finish, but if you can go that extra mile, it can prove to be advantageous for your business. So, what kind of suppliers should you have on your speed dial to ensure that every sale and purchase goes through seamlessly? Let’s take a look.


    Cleaning Company:


    Part of buying and selling a property is ensuring that the premises are clean and presentable for the new occupant. As part of your service as an agent, you can offer the name of a reputable cleaning company who can not only help to prepare the property for tenancy, but who can provide an ongoing service. In a commercial building and office environment, it’s essential that the building is kept to the highest of standards. A cleaning company who specialises in commercial real estate can not only perform a bond clean, but can also assist with tasks such as:


    1. Cleaning car parks, windows and fire stairs

    2. Cleaning and sanitising bins

    3. Watering gardens

    4. Replacing light bulbs


    This could be a great service to a potential client as one less thing they have to worry about.




    Another great contact you can share with your clients can be a reputable removalist. Moving into and out of a property is a potentially stressful time and it can be difficult to find the best movers to suit your needs. If you develop a good working relationship with a moving company you may be in the position to negotiate a referral deal. Perhaps you could foster a good connection with a moving company by consistently referring business and by encouraging cross promotion. Nevertheless, it is essential that you have upmost confidence in the service they provide as it has the potential to reflect negatively on your agency if they don’t perform.


    Security Firm:


    When a client buys a property, one of the first things that they are going to be concerned with doing is making sure that their new space is secure. As part of your service it is helpful to be able to offer the details of a reputable security firm. This will then tick off another dot point on your clients to do list; since your client trusts you to handle the purchase or sale of their property, they’ll also trust your judgement and thus referral. Offering the services of a security firm like Chartercom is a bonus for your client. Chartercom Security has an excellent reputation for strategic, innovative and cost effective security solutions for businesses Australia-wide, with such a referral only improving the reflection of your business.


    If you provide a commercial real estate service that not only makes a purchase effortless, but one that also helps to make the lives of your clients easier, it will only serve to enhance your reputation as a full service buyers/sellers agent.



    Chartercom can provide a custom security system for your clients. We have a range of security measures that can be actioned to give yourself and your client the piece of mind that you are dealing with the professionals and that all your bases are covered. Let Chartercom help your clients get the most out of their commercial security system. Call us on 1300 844 844 or visit us at chartercomsecurity.com.au for a confidential assessment of your commercial security needs.


    Buying a new home is a very exciting time in anyone’s life – and from a lifestyle perspective there are few things more exciting! Handing over the balance of sale means that you are now the proud owner of a property and ready to start calling it your own. Moving into a new home can be frantic and you can often get overwhelmed with an enormous ‘To Do’ list. To help you out, we have outlined some key things to remember when moving house to hopefully avoid any hiccups during this exciting transition.


    1. Have you got security lined up for your new property?


    When you’re moving into a new house you will be hugely excited, but often distracted. This is totally understandable. Your mind is going to be full of all sorts of things, from what kind of furniture will work in the space, to where you’re going to put everyone in the house. It may be the case that you put off or neglect thinking about some of the less exciting, but still vital, parts of moving. One key component of moving into a new home is ensuring that you have its security sorted out so that the safety of your family can be guaranteed; a monitored alarm, sensor detectors or surveillance cameras may be some such security options explored. If you don’t have security organised, you run the risk of being susceptible to break-ins and burglary. After all, the modern day thief is very intelligent – and a smart crook will know that a new house on the block is far less likely to have their security up and running. Make sure you are one up on the burglars and protect your home and family before you move in.


    1. How are you moving in – and when?


    Moving into a new home requires some work. This much goes without saying, and you can choose to either hire full service movers or to hire a truck and do it yourself (or a mix of the two). If you opt for the former you’ll need to ensure you’ve budgeted for this and if you opt for the latter you need to make sure that you have plenty of good friends on board who are willing helpers!


    1. Are there any changes that need to be made to the yard to make it pet friendly?


    If you have a dog or cat (or any other kind of pet) you need to ensure that the backyard is adequately prepared. Does your dog require secure fencing or a dog door? There couldn’t be anything worse than completing the big move only to have your puppy escape and go marauding around the neighbourhood!


    1. Should you change the locks?


    When you move into a new home, there’s always the thought that the keys you have are the same as the previous owners. It’s definitely recommended that as part of your security check that you change the locks to avoid any possible break-ins. This should be done in a timely manner, and potentially even before you’ve moved into your new property.

    We wish you all the best with the new home that you have or are thinking of purchasing. Don’t forget to think about your security needs well ahead of time to ensure that you’re not left high and dry by the time the dust settles on your latest purchase. Chartercom Security can provide you with a customised security solution that will be sure to prevent those unwanted burglars from spoiling your brand new home.



    Call us on 1300 844 844 or visit us at chartercomsecurity.com.au for a confidential assessment of your security needs.


    If you’re a business owner you’ll know how vital it is to consistantly strive to keep your company secure – whether it’s from internal risks like employee shrinkage or external threats like burglary. With that in mind, there’s more to being secure than simply bolting the door and hoping that people won’t work out where your weakness lies. Now more than ever, the threat to your business is multi-faceted and you need to be on the front foot when it comes to keeping your business safe. To ensure that you are protecting your company you need to be sure that you’re investing in and implementing best practice. Here are the most important things we feel you should cross off your security list first:



    ONE: Get good quality CCTV on your property


    There’s a huge amount to be said for the deterrent properties of installing CCTV for your business. Plus, if you combine a strong surveillance camera presence with additional services like security patrols and on-site guards, it will help to deter people from considering your property as a potential target. If would-be thieves do choose to ignore your security system they will do so at their own risk – your surveillance footage will be perfect for identifying them to police.



    TWO: Install the right kind of security fencing for your property


    Part of keeping your property safe and secure is having the right kind of fencing to keep the wrong people out, and the right people in and secure from threats. Appropriate fencing will work to deter potential intruders and will help to keep people safe, and when used in conjunction with your security system, you will observe the creation of a formidable team.



    THREE: Keep valuable items secure in a safe


    This might seem like a bit of a no-brainer, but you need to ensure that you keep your valuables secure. The right kind of safe or locker is essential, however it must meet the needs of your insurance provider – how and where it’s installed can play a role in the reimbursement for a potential claim. Be sure to contact your insurance provider before you are caught on the back foot.



    FOUR: Use a firewall in your business


    The threats to your business aren’t just going to come from the physical world – they’ll also exist online. You need to ensure that you are keeping your online property safe and that you protect your data. Speak to your IT provider about this and ensure that it’s a well-established component of your overarching security system.



    FIVE: Use an alarm system



    A good system that works on motion sensors, or whatever is appropriate for your business, will help to keep your company secure. Speak to the expert team at Chartercom to find out more about their round-the-clock monitored security systems to figure out what would be the best fit for you and your business.



    Don’t forget that we can help you with any and all of your security concerns – so if you need a hand to keep your business safe and sound, get in touch today! At Chartercom we can formulate a custom security solution for your business that doesn’t only offer peace of mind but all of the benefits listed above. Let Chartercom help you get the most from your commercial security system.


    Call us on 1300 844 844 or visit us at chartercomsecurity.com.au for a confidential assessment of your commercial security needs.


    When you run a business you always need to be thinking about the best way to minimise occupational health and safety (OH&S) risks. A safe workplace is a successful workplace, and you need to have a strong culture of safety in order to keep your business thriving. There are many resources available from the relevant governing bodies to help you to assess and reduce risk wherever you can, but it’s important to always be on the front foot when it comes to managing your company’s safety.


    A great way to ensure that you are actively reducing potential OH&S risks is to have regular updates and meetings about the potential for issues in your company. In these regular meetings you need to cover the risks and also look at the ways in which you can mitigate them. This is a huge step in the right direction – but what else can you do to reduce risks in the workplace? There is plenty of evidence that regular reviews, updates and action plans can work to manage risk and to keep staff safe – but this goes without saying. If you want to go above and beyond for safety in your workplace you need to do as much as you can.


    One of the other key ways in which you can reduce your OH&S risk is to have a thorough security system in place that monitors and protects your staff and product. Lets have a look at this in more detail.


    Prevention and management of aggression from patrons


    One of the biggest risks to staff and members of your team is the risk of being physically or verbally assaulted by a member of the public. This is particularly prevalent in after hours venues (such as in the hospitality industry where alcohol is present), but it is also possible in the typical 9-5 work places. You can work to alleviate this risk by installing the appropriate monitoring devices – and whether it’s security cameras to deter people or extra on-site guards to protect staff – such measures have proven to mitigate risk. A combination of visible and more discreet measures are effective for protecting your property and staff, so be sure to take a look at the services available from Chartercom to find out about what could work for your business.


    Improved health and safety management culture


    If your staff sees that there is a strong presence of security and safety in the workplace (like CCTV and a security guard, for example) they will generally be less likely to feel unsafe, and will be less likely to behave in an unsafe manner. If you project a strong culture of safety, your staff will feel valued and looked after when at work and performing duties. This can translate into increased satisfaction at work.


    Decreased staff injury due to greater surveillance


    If your staff knows that you have CCTV, security, patrols and surveillance in place, they’re not going to perform an unsafe action with the knowledge that you will see them doing it! A strong security presence in your workplace will keep people accountable for their actions – reducing the risk of workplace injury.
    Don’t forget that your overarching security system needs to function as part of your whole business plan. You need to strive to meet and beat targets for safety and adherence, and a strong focus on security will help you to get there.



    Have you got any questions, or want to find out more? Speak to the experts today! Call us on 1300 844 844 or visit us at chartercomsecurity.com.au for a confidential assessment of your commercial security needs.

    If you have read the Herald Sun recently you would have heard about Melbourne’s ‘Bungling Crook’ captured by CCTV trying, but miserably failing, to steal tills through the service windows of drive through restaurants. Sadly for him, but luckily for the restaurant owners the ‘Bungling Crook’ didn’t do his homework. The tills were too large to pull back through the service windows so he left the premises empty handed. Sadly not all would be criminals are so lacking in forethought. Crime affects all types of businesses and restaurants are no exception. Fast food establishments tend to be at greater risk than those offering a fine dining experience. However, all restaurant owners should be fully aware of potential security risks. Awareness is the first step towards minimizing risks and a fully functioning security system should be the next one because as the old cliché goes: failing to prepare is preparing to fail.


    What can go wrong if you don’t have security for your restaurant? Here are the top five risks you should be actively preventing and how:



    1. Vandalism

    Vandalism is a greater risk for casual dining or fast food outlets, but again, simple measures can prevent vandalism. Ensuring all areas inside and out are well lit is essential and this includes the parking lot. Outdoor bathrooms should be locked and require a key from the cashier station. Furthermore, securing all outdoor furniture during opening hours and locking them away at all other times avoids both vandalism and theft.


    1. Employee Theft

    Unfortunately employee theft is a common type of crime, which can involve stolen merchandise or unregistered sales. Obviously the best way to prevent this is through the development of good working relationships that foster dignity, respect and an overall team ethic. That might seem like common sense, but it isn’t always common practice. Other simple ideas include having an inventory control system that can help you recognize shortages that might indicate theft. You can also limit employee access to cash or information on a needs basis.


    1. Burglary

    Burglary is entering a structure with the intent to commit a crime inside. Visibility is a key factor in preventing burglary. Plants, furniture or other objects should not block visibility into the restaurant, and all entrances and exits should be well lit. CCTV and alarm systems act as a major deterrent to burglary, so systems should be highly visible and always operational. The sound of an alarm can be enough to send the burglar running before any damage can be done. Investing in high quality locks is also worthwhile, as not all locks are made equal.


    1. Robbery

    Robbery is a more serious type of crime than burglary because it involves the taking of something specifically from someone by force or threat of force. Your staff members are at the greatest risk of robbery. All the preventative measures of burglary apply here as well, but you can add a few more to the list. First of all, provide proper training. Staff should have access to a written policy on what to do in the case of robbery and other emergencies. Secondly, never open or close the restaurant solo. Thirdly, ensure cash registers are frequently deposited into the safe. You could also have a sign within the restaurant indicating the maximum amount kept on premises removing incentives from imaginative would be robbers. Finally, ‘drive through windows’ are more likely to be targets of robbery than the front of house so the window is as much of a priority for risk prevention as the front door.


    1. Out of Restaurant Risks

    It may seem strange to consider risks outside of the restaurant itself, but how you take your cash to the bank is worth considering. A would-be thief may monitor behavior to look for weak spots in the chain. The key is to vary behavior by not visiting the bank at set times on set days. You can also vary the route you take and not carry cash in a way that alerts people you are depositing large sums of money from a restaurant.



    If you would like some more expert advice on how to secure your business call Chartercom today on 1300 844 844 or visit us at chartercomsecurity.com.au.


    If your business is operating out of a warehouse or looks like it soon will be, there are some pretty specific things that you need to put in place (or confirm that you have) to ensure that your business is running smoothly and will continue to do so. Security is a big concern for any business owner, and you need to lay foundations to protect your assets and your staff. After all, your reputation and revenue depend on you being able to produce your product or service uninterrupted. If a security threat stops production for whatever reason it can severely compromise work flow. Warehouses are frequent targets for theft given the potentially large amount of valuable stock, the numerous access points and the often-secluded location. As a result, it’s vital that a comprehensive security system is part of your business. We wanted to highlight some of the key elements of warehouse security in an attempt to help you better protect your assets and give you greater peace of mind.


    1. Implement a sign-in process


    If yours is a business where people are coming and going all day, it may be helpful for you to keep a closer eye on what’s going on by using a sign-in book or log. Simply make it part of your policy that all guests and visitors have to go via the main office to sign in in order to access your space. In the event that a theft does occur on your property you can narrow it down to a certain day and even time and then check your security camera footage from that date.


    1. Keep polices and boundaries signposted for staff


    There are certain parts of your warehouse where everyone will need access to, and then there are areas in your space where only certain people will need to go to complete certain tasks. You need to signpost this kind of information very clearly so that there is no confusion from staff. In any warehouse there shouldn’t be persons in areas where they are not required. Restricting access means there’s less opportunity for people to claim items as their own. Shrinkage due to employee theft is a huge concern for business owners, and there are countless measures that you can put in place to keep your employees honest and accountable. Perhaps as part of your wider security plan your business could make it a rule that people have to park further away from the promises (to avoid theft of large or bulky items), or that staff have to work in partnerships – whatever the measures you take, you can easily limit opportunities for employee theft.


    1. Use many forms of surveillance


    It should be a given that you have video surveillance in place, and people working around the clock to watch your property – but what if your warehouse has recently expanded? Do you have the security in place to cover the additional space? You should have onsite security if possible. It may be possible that your local police force can help to protect your property, or that you can contact a private security firm to provide surveillance. Using different types of security (like mobile patrols and alarm monitoring) can help you to cover all your bases.


    1. Utilise a security guard/routine patrol service


    The most obvious time for an external burglary is at night, when there are few people around and under the cover of darkness. Obviously, you should try to keep your premises as well lit as possible and to keep guards on for a constant security presence. If you can use a security guard in your property you definitely should – it will definitely serve to discourage theft. A security vehicle parked out the front of your property or on a patrol will deter would-be thieves, as will a lighting system. If you have a particularly large property you do need to ensure that you have a sufficient number of guards to protect and patrol your entire warehouse.


    1. Use uniforms and name tags


    As your business grows you’ll find it increasingly difficult to keep track of everyone. Theft can occur when brazen thieves simply walk in and steal items from your warehouse. You can alleviate the stress of not knowing who is who by using nametags and uniforms for your staff; thereby making it difficult for people who aren’t supposed to be in your warehouse to be there. It’s just another simple step to take to keep your business safe.



    Don’t forget that you can always call on Chartercom Security for any and all of your warehouse security needs.



    We at Chartercom Security are ready to provide you and your warehouse with a custom security solution that will safeguard your staff and merchandise around the clock. Call us on 1300 844 844 or visit us at chartercomsecurity.com.au for a confidential assessment of your commercial security needs.


    According to the Global Retail Theft Barometer, Australian retailers lost AUD$2.7 billion in 2015 to theft. Such thefts included acts of shoplifting and ‘sweet-hearting’, which is when an employee’s friends and family members receive ‘special discounts’ that business owners are unaware of. These two types of theft account for 64% of the A$2.7 billion loss. The primary target for shoplifting and sweet-hearting are easily concealable high value retail products, and the data shows that crime peaks when shop floors are full, and internal business security systems become unsustainable.


    How can you ensure that none of your business cash flow ends up on the Global Theft Barometer? Australian security systems are some of the best in the world if you have the right supplier and solution partner who can approach business security from many perspectives. This is where Chartercom Security Systems can help you. One of the greatest deterrents to ‘sweet-hearting’ and shoplifting is a visible CCTV surveillance system, and of course if anything is unaccounted for, the same system will help you identify and quickly resolve the problem. However, CCTV surveillance systems are rarely a case of one size fits all. Because Chartercom knows every business is unique, we offer unique and customized security solutions. We begin by considering the following five key areas;


    1. Existing Security Benefits


    How can lighting, floor planning and entrance/exit ways be employed to provide maximum-security benefits? We help you understand how to minimize risks with what you already have, so that you only end up purchasing what you really need and keep costs to a minimum.


    2. Business Environment

    What is the square footage of your business and how much of that space needs continuous security surveillance? Where are your key surveillance areas? We want to maximize security and minimize cost so rather than monitor unnecessary areas, we help you identify crucial surveillance zones.


    3. Tailored CCTV Security System

    Do you need night vision on your CCTV security system? From what distance do you need to be able to clearly identify individuals? How far and wide does your CCTV need to reach and at what range? Do you need a wireless security system? We take the time to assess and understand your needs so that you end up with a security solution that is right for your business.


    4. Installation

    Mounting, securing, aligning – we are experts in them all, so you get the maximum benefits from your CCTV security system purchase. We know the best solutions for wood, metal or drop tile ceiling and will ensure installation adds to the overall value of your business. With Chartercom you don’t need to put off security to a quieter time because our installation process is carried out at your convenience.


    5. Viewing

    We know you can’t be on site all the time, so we offer solutions that enable you to monitor your business remotely at any time. You can also talk to us about our Alarm Monitoring Systems, and if you would prefer one of our experts to monitor your premises.


    6. Budget

    We know you don’t only want to keep risk to a minimum. You want costs kept low as well. We don’t offer cookie cutter solutions through cheap and unreliable products, but we do offer great CCTV security systems consisting only of high quality products that your business needs.



    At Chartercom, We focus on your security so you can focus on your business. Don’t let ‘sweet-hearting’ or shoplifting put your business cash flow on the Global Theft Barometer. For a confidential assessment of your security needs contact us on 1300 844 844, or visit us as chartercomsecurity.com.au