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    Self-Monitoring: Questions you Should Ask


    Self-monitoring alarms are more advanced today than they ever have been before. Gone are the days when the only option was for the alarm panel to self dial your phone number allowing you to hear the siren on answering. You can now receive this information via text message with zone descriptions of where exactly the alarm has been triggered. Another option is email alerts providing you a cheaper service option that still connects directly with your smart phone. Text message and email alerts provide you with a written record of any security incidents. You can also connect to a visual image via your phone through a camera located in the building. But don’t be fooled, there are still major issues with self-monitoring business security systems. Make sure you have considered the following if you are intending to go down the self-monitoring security route.


    How Reliable is Your Smart Phone?


    Ok so your self-monitoring security system has successfully responded to a threat by sending you a text message or an email or by dialling your number. Maybe it has done all three. However, it’s almost impossible to guarantee you will always be there to pick up the message straightaway. Is your phone sometimes on silent for an off site business meeting? Do you travel for work meaning you are forced to sometimes engage the flight safe travel button on your smart phone? Are you ever in an area of no service? Do you ever run out of battery towards the end of a busy day? Most of us will answer yes to at least one of these questions meaning your self-monitoring security system has some serious weak spots.


    You Get the Message, Then What?


    Imagine the worst has happened. You got the text message from your self-monitoring system to say an alarm has been triggered on the back entrance and the second floor of your building. Now what do you do? Drop everything and make like batman straight towards the danger zone? Call the police and tell them an alarm has gone off, but you don’t know exactly what the issue is? Even visual alerts don’t always give you the full picture especially because the technology is new and the images can be unclear. If you can’t confirm the problem, your call will be allocated a low priority response code by the emergency services, which is probably not what you were hoping for. By the time you arrive on scene to confirm the issue the greatest damage may have already taken place.


    Can your System Tell the Difference between a Fire and an Intruder?


    This is a really important question. There are some self-monitoring systems out there that can monitor both break-ins and fires, but they are rare and a lot more expensive. Obviously, a fire requires a very different type of emergency response and a message lost in cyber space could result in even more damage than if a break-in message gets delayed.


    Is it Really Cheaper in the Long Run?


    Self-monitoring systems are cheaper when they are first installed, but what happens when they need maintain or fixing? You have to pay someone to come out and fix it for you. These maintenance calls can be costly and time consuming. Aside from this how much time will you spend monitoring your own businesses security that you could be spending doing more important business development tasks?


    What’s the Alternative to Self-Monitoring?


    For larger businesses and especially companies with multiple premises the smarter choice for business security monitoring is to opt for 24 hour 365-days a year professional monitoring. A reputable security company can offer you a wide range of security systems such as burglar, smoke or fire, invasion and personal injury alarms depending on your needs. The experts monitoring your premises will never ignore an alarm. They will respond immediately and effectively and when necessary they know exactly which emergency services to engage.



    If you are considering Alarm Monitoring options for your business, then take the option companies like TOYSRUS, BMW, Grill’d, Jeanswest and AXA chose. For a confidential assessment of your security needs contact Chartercom Security on 1300 844 844, or visit us as chartercomsecurity.com.au


    Moving offices will become part of every business at some point or another, often proving to be an exasperating period of time. This is mainly owing to the huge amount of work that needs to be done in order to make sure things run smoothly. You also need to ensure that disruption to your everyday operations is minimal. Often, security is one of the last things on the list, but at such a busy time, many other items can also be left off the list!


    To help you with planning your office move, we have put together a list of the things you need to remember so that moving offices is a walk in the park!



    Before you make the move to a new office you need to make a plan. Here are some key things to consider:


    ONE: Where is the furniture is going to go? How is it going to be moved and where it will be stored while the move is taking place? In order to figure this out and to make it as easy as possible, it’s helpful if you do something like give each piece of furniture a number – either using a sticker or some kind of labelling tool – or with pictures. Then you simply need to identify where the numbered items sit currently, and where they’re going to sit in the new space.


    TWO: What are your technical requirements in the new space? If you’re a business that relies heavily on the online space as part of your work then you’ll need to ensure that you have this all sorted out prior to the move. Speak with your information technology department about this to ensure that there’s no delay in the transition of services.


    THREE: Access on the day of the move to both of your locations is essential for a hassle free transition. Ensure that you have worked this out and that you won’t be hindered by not having prompt access to a space.


    FOUR: What’s the security going to be like at your new premises? Have you given some thought to who is going to be providing the security for your new property? It’s vital that you figure this out ahead of time so that the safety of your business isn’t compromised by downtime in the security and protection.



    When it’s the big day (or days) for the move, you need to think of the following:


    ONE: How are you going organise your staff to ensure that they’re being productive? It’s helpful to set a team leader for your moving day – and possibly allocate a few different leaders to various areas and responsibilities. By doing this you ensure that you have people organised, and that you have someone who is accountable for each task.


    TWO: Have you tied up all loose ends? When you move out of one property and into another it’s important that you fulfil the conditions of your lease or sale, and that you have tied up all the loose ends like conditions of the tenancy and final/first payments. If you need to clean your old property to a certain standard, ensure that you have lined adequate cleaners for the job.


    THREE: Have you shut down all relevant accounts like electricity and internet? If you haven’t considered the accounts that you have for a property, then now is the time to do it! You can either shut down your existing services or transfer the accounts that you hold to a new property.



    After the move reward your staff for their work during this potentially stressful time with some team bonding exercises and maybe a team lunch after the move is done and dusted.



    Hopefully your next big move goes as smoothly as possible and you manage to pull it off without a hitch, and don’t forget to line up your security so that you’re protected from the moment you sign that lease or contract!


    If you have a big move coming up and haven’t thought of shifting your security solution from one location to another, get in touch with Chartercom Security today! We will keep you covered from the very start to the very end of the move and beyond!


    Call us on 1300 844 844 or visit us at chartercomsecurity.com.au for a confidential assessment of your commercial security needs.

    As a commercial real estate agent it’s important that you have tried and tested policies and procedures in place to ensure continuity and flow. Often, clients who are purchasing properties are time poor, so operating as a full service agent can really work in your favour. This doesn’t mean that you need to facilitate the entire process from start to finish, but if you can go that extra mile, it can prove to be advantageous for your business. So, what kind of suppliers should you have on your speed dial to ensure that every sale and purchase goes through seamlessly? Let’s take a look.


    Cleaning Company:


    Part of buying and selling a property is ensuring that the premises are clean and presentable for the new occupant. As part of your service as an agent, you can offer the name of a reputable cleaning company who can not only help to prepare the property for tenancy, but who can provide an ongoing service. In a commercial building and office environment, it’s essential that the building is kept to the highest of standards. A cleaning company who specialises in commercial real estate can not only perform a bond clean, but can also assist with tasks such as:


    1. Cleaning car parks, windows and fire stairs

    2. Cleaning and sanitising bins

    3. Watering gardens

    4. Replacing light bulbs


    This could be a great service to a potential client as one less thing they have to worry about.




    Another great contact you can share with your clients can be a reputable removalist. Moving into and out of a property is a potentially stressful time and it can be difficult to find the best movers to suit your needs. If you develop a good working relationship with a moving company you may be in the position to negotiate a referral deal. Perhaps you could foster a good connection with a moving company by consistently referring business and by encouraging cross promotion. Nevertheless, it is essential that you have upmost confidence in the service they provide as it has the potential to reflect negatively on your agency if they don’t perform.


    Security Firm:


    When a client buys a property, one of the first things that they are going to be concerned with doing is making sure that their new space is secure. As part of your service it is helpful to be able to offer the details of a reputable security firm. This will then tick off another dot point on your clients to do list; since your client trusts you to handle the purchase or sale of their property, they’ll also trust your judgement and thus referral. Offering the services of a security firm like Chartercom is a bonus for your client. Chartercom Security has an excellent reputation for strategic, innovative and cost effective security solutions for businesses Australia-wide, with such a referral only improving the reflection of your business.


    If you provide a commercial real estate service that not only makes a purchase effortless, but one that also helps to make the lives of your clients easier, it will only serve to enhance your reputation as a full service buyers/sellers agent.



    Chartercom can provide a custom security system for your clients. We have a range of security measures that can be actioned to give yourself and your client the piece of mind that you are dealing with the professionals and that all your bases are covered. Let Chartercom help your clients get the most out of their commercial security system. Call us on 1300 844 844 or visit us at chartercomsecurity.com.au for a confidential assessment of your commercial security needs.


    Buying a new home is a very exciting time in anyone’s life – and from a lifestyle perspective there are few things more exciting! Handing over the balance of sale means that you are now the proud owner of a property and ready to start calling it your own. Moving into a new home can be frantic and you can often get overwhelmed with an enormous ‘To Do’ list. To help you out, we have outlined some key things to remember when moving house to hopefully avoid any hiccups during this exciting transition.


    1. Have you got security lined up for your new property?


    When you’re moving into a new house you will be hugely excited, but often distracted. This is totally understandable. Your mind is going to be full of all sorts of things, from what kind of furniture will work in the space, to where you’re going to put everyone in the house. It may be the case that you put off or neglect thinking about some of the less exciting, but still vital, parts of moving. One key component of moving into a new home is ensuring that you have its security sorted out so that the safety of your family can be guaranteed; a monitored alarm, sensor detectors or surveillance cameras may be some such security options explored. If you don’t have security organised, you run the risk of being susceptible to break-ins and burglary. After all, the modern day thief is very intelligent – and a smart crook will know that a new house on the block is far less likely to have their security up and running. Make sure you are one up on the burglars and protect your home and family before you move in.


    1. How are you moving in – and when?


    Moving into a new home requires some work. This much goes without saying, and you can choose to either hire full service movers or to hire a truck and do it yourself (or a mix of the two). If you opt for the former you’ll need to ensure you’ve budgeted for this and if you opt for the latter you need to make sure that you have plenty of good friends on board who are willing helpers!


    1. Are there any changes that need to be made to the yard to make it pet friendly?


    If you have a dog or cat (or any other kind of pet) you need to ensure that the backyard is adequately prepared. Does your dog require secure fencing or a dog door? There couldn’t be anything worse than completing the big move only to have your puppy escape and go marauding around the neighbourhood!


    1. Should you change the locks?


    When you move into a new home, there’s always the thought that the keys you have are the same as the previous owners. It’s definitely recommended that as part of your security check that you change the locks to avoid any possible break-ins. This should be done in a timely manner, and potentially even before you’ve moved into your new property.

    We wish you all the best with the new home that you have or are thinking of purchasing. Don’t forget to think about your security needs well ahead of time to ensure that you’re not left high and dry by the time the dust settles on your latest purchase. Chartercom Security can provide you with a customised security solution that will be sure to prevent those unwanted burglars from spoiling your brand new home.



    Call us on 1300 844 844 or visit us at chartercomsecurity.com.au for a confidential assessment of your security needs.


    If you’re a business owner you’ll know how vital it is to consistantly strive to keep your company secure – whether it’s from internal risks like employee shrinkage or external threats like burglary. With that in mind, there’s more to being secure than simply bolting the door and hoping that people won’t work out where your weakness lies. Now more than ever, the threat to your business is multi-faceted and you need to be on the front foot when it comes to keeping your business safe. To ensure that you are protecting your company you need to be sure that you’re investing in and implementing best practice. Here are the most important things we feel you should cross off your security list first:



    ONE: Get good quality CCTV on your property


    There’s a huge amount to be said for the deterrent properties of installing CCTV for your business. Plus, if you combine a strong surveillance camera presence with additional services like security patrols and on-site guards, it will help to deter people from considering your property as a potential target. If would-be thieves do choose to ignore your security system they will do so at their own risk – your surveillance footage will be perfect for identifying them to police.



    TWO: Install the right kind of security fencing for your property


    Part of keeping your property safe and secure is having the right kind of fencing to keep the wrong people out, and the right people in and secure from threats. Appropriate fencing will work to deter potential intruders and will help to keep people safe, and when used in conjunction with your security system, you will observe the creation of a formidable team.



    THREE: Keep valuable items secure in a safe


    This might seem like a bit of a no-brainer, but you need to ensure that you keep your valuables secure. The right kind of safe or locker is essential, however it must meet the needs of your insurance provider – how and where it’s installed can play a role in the reimbursement for a potential claim. Be sure to contact your insurance provider before you are caught on the back foot.



    FOUR: Use a firewall in your business


    The threats to your business aren’t just going to come from the physical world – they’ll also exist online. You need to ensure that you are keeping your online property safe and that you protect your data. Speak to your IT provider about this and ensure that it’s a well-established component of your overarching security system.



    FIVE: Use an alarm system



    A good system that works on motion sensors, or whatever is appropriate for your business, will help to keep your company secure. Speak to the expert team at Chartercom to find out more about their round-the-clock monitored security systems to figure out what would be the best fit for you and your business.



    Don’t forget that we can help you with any and all of your security concerns – so if you need a hand to keep your business safe and sound, get in touch today! At Chartercom we can formulate a custom security solution for your business that doesn’t only offer peace of mind but all of the benefits listed above. Let Chartercom help you get the most from your commercial security system.


    Call us on 1300 844 844 or visit us at chartercomsecurity.com.au for a confidential assessment of your commercial security needs.

    They are the top items stolen from supermarkets around the world. The zeitgeist of supermarket theft is shifting. No longer are shoplifters focusing on traditional CRAVED (concealable, removable, available, valuable, enjoyable, disposable) goods such as batteries, brand named drugs, or products like printer cartridges that they try and exchange for cash at a later date. This is partly because many old school CRAVED goods are kept behind counters or carry a security tag. Not so with the humble cheese, which means supermarket security cannot be planed car-philly enough – sorry I couldn’t resist. As for pregnancy tests, they are often used in store and ditched in toilet bins. In Australia alone, supermarkets loose as much as A$2.9 billion annually to acts like these which are labeled, rather euphemistically, by the industry as ‘shrink’.


    The people responsible for shrink are not always the usual suspects. Petty thieves are using pregnancy tests in the bathroom, but there are also serial thieves, and organised theft rings. It’s not only adolescents who steal, although for the moment they still make up the largest percentage of age category caught shoplifting. One theft ring in America was composed only of senior citizens, where one would steal an item and another would return it for cash in a few days time. Here in Victoria, there has been a rise in light fingered geriatrics with five shoplifters aged over 70 being caught each week, but often facing reduced or lesser charges because of their (unexpected) age.


    There isn’t a major supermarket chain anywhere on the planet that doesn’t employ a security system to reduce its shrinkage. Security measures and processes need to be implemented across all stores in the chain with some uniformity. However, expert knowledge should assist in understanding why some stores are targeted more than others and how security can be tailored in that particular store location. These practices need to be updated as thieves change preferences and practices so the store is always one step ahead. This is the kind of expertise Chartercom can offer chain store operators. Our solutions are not based on yesterday’s information or cookie cutter notions of ‘one security solution suits all’. When products like cheese suddenly enter the top ten choice items for shoplifters, we assist retailers with store plans, security cameras, product placement, and security gates to target this new theft hot spot without neglecting others. Costco selected Chartercom for their security needs because they know we are experts in this field.


    For a confidential consultation to assess your stores’ security needs call Chartercom today on 1300 844 844 or visit us at chartercomsecurity.com.au to see how we can help. You would be Edam fool not to! Ok enough of the cheesy jokes.


    When you run a business you always need to be thinking about the best way to minimise occupational health and safety (OH&S) risks. A safe workplace is a successful workplace, and you need to have a strong culture of safety in order to keep your business thriving. There are many resources available from the relevant governing bodies to help you to assess and reduce risk wherever you can, but it’s important to always be on the front foot when it comes to managing your company’s safety.


    A great way to ensure that you are actively reducing potential OH&S risks is to have regular updates and meetings about the potential for issues in your company. In these regular meetings you need to cover the risks and also look at the ways in which you can mitigate them. This is a huge step in the right direction – but what else can you do to reduce risks in the workplace? There is plenty of evidence that regular reviews, updates and action plans can work to manage risk and to keep staff safe – but this goes without saying. If you want to go above and beyond for safety in your workplace you need to do as much as you can.


    One of the other key ways in which you can reduce your OH&S risk is to have a thorough security system in place that monitors and protects your staff and product. Lets have a look at this in more detail.


    Prevention and management of aggression from patrons


    One of the biggest risks to staff and members of your team is the risk of being physically or verbally assaulted by a member of the public. This is particularly prevalent in after hours venues (such as in the hospitality industry where alcohol is present), but it is also possible in the typical 9-5 work places. You can work to alleviate this risk by installing the appropriate monitoring devices – and whether it’s security cameras to deter people or extra on-site guards to protect staff – such measures have proven to mitigate risk. A combination of visible and more discreet measures are effective for protecting your property and staff, so be sure to take a look at the services available from Chartercom to find out about what could work for your business.


    Improved health and safety management culture


    If your staff sees that there is a strong presence of security and safety in the workplace (like CCTV and a security guard, for example) they will generally be less likely to feel unsafe, and will be less likely to behave in an unsafe manner. If you project a strong culture of safety, your staff will feel valued and looked after when at work and performing duties. This can translate into increased satisfaction at work.


    Decreased staff injury due to greater surveillance


    If your staff knows that you have CCTV, security, patrols and surveillance in place, they’re not going to perform an unsafe action with the knowledge that you will see them doing it! A strong security presence in your workplace will keep people accountable for their actions – reducing the risk of workplace injury.
    Don’t forget that your overarching security system needs to function as part of your whole business plan. You need to strive to meet and beat targets for safety and adherence, and a strong focus on security will help you to get there.



    Have you got any questions, or want to find out more? Speak to the experts today! Call us on 1300 844 844 or visit us at chartercomsecurity.com.au for a confidential assessment of your commercial security needs.

    If you have read the Herald Sun recently you would have heard about Melbourne’s ‘Bungling Crook’ captured by CCTV trying, but miserably failing, to steal tills through the service windows of drive through restaurants. Sadly for him, but luckily for the restaurant owners the ‘Bungling Crook’ didn’t do his homework. The tills were too large to pull back through the service windows so he left the premises empty handed. Sadly not all would be criminals are so lacking in forethought. Crime affects all types of businesses and restaurants are no exception. Fast food establishments tend to be at greater risk than those offering a fine dining experience. However, all restaurant owners should be fully aware of potential security risks. Awareness is the first step towards minimizing risks and a fully functioning security system should be the next one because as the old cliché goes: failing to prepare is preparing to fail.


    What can go wrong if you don’t have security for your restaurant? Here are the top five risks you should be actively preventing and how:



    1. Vandalism

    Vandalism is a greater risk for casual dining or fast food outlets, but again, simple measures can prevent vandalism. Ensuring all areas inside and out are well lit is essential and this includes the parking lot. Outdoor bathrooms should be locked and require a key from the cashier station. Furthermore, securing all outdoor furniture during opening hours and locking them away at all other times avoids both vandalism and theft.


    1. Employee Theft

    Unfortunately employee theft is a common type of crime, which can involve stolen merchandise or unregistered sales. Obviously the best way to prevent this is through the development of good working relationships that foster dignity, respect and an overall team ethic. That might seem like common sense, but it isn’t always common practice. Other simple ideas include having an inventory control system that can help you recognize shortages that might indicate theft. You can also limit employee access to cash or information on a needs basis.


    1. Burglary

    Burglary is entering a structure with the intent to commit a crime inside. Visibility is a key factor in preventing burglary. Plants, furniture or other objects should not block visibility into the restaurant, and all entrances and exits should be well lit. CCTV and alarm systems act as a major deterrent to burglary, so systems should be highly visible and always operational. The sound of an alarm can be enough to send the burglar running before any damage can be done. Investing in high quality locks is also worthwhile, as not all locks are made equal.


    1. Robbery

    Robbery is a more serious type of crime than burglary because it involves the taking of something specifically from someone by force or threat of force. Your staff members are at the greatest risk of robbery. All the preventative measures of burglary apply here as well, but you can add a few more to the list. First of all, provide proper training. Staff should have access to a written policy on what to do in the case of robbery and other emergencies. Secondly, never open or close the restaurant solo. Thirdly, ensure cash registers are frequently deposited into the safe. You could also have a sign within the restaurant indicating the maximum amount kept on premises removing incentives from imaginative would be robbers. Finally, ‘drive through windows’ are more likely to be targets of robbery than the front of house so the window is as much of a priority for risk prevention as the front door.


    1. Out of Restaurant Risks

    It may seem strange to consider risks outside of the restaurant itself, but how you take your cash to the bank is worth considering. A would-be thief may monitor behavior to look for weak spots in the chain. The key is to vary behavior by not visiting the bank at set times on set days. You can also vary the route you take and not carry cash in a way that alerts people you are depositing large sums of money from a restaurant.



    If you would like some more expert advice on how to secure your business call Chartercom today on 1300 844 844 or visit us at chartercomsecurity.com.au.


    In this day and age, it’s sad but its true that no company can afford to overlook its business security. Even companies with relatively small premises would be foolish to think their small size means security is not a priority. Security should be on every business owners ‘to-do-list’. Now is always the right time to safeguard your business and minimize crime risk from opportunists, organized crime and even internal staff. If business security is a new concept for you or you are not sure where to begin, then let me point you in the right direction. Here are five security basics to remember when implementing security system for your business:


    1. Vigilance is Key
    Be mindful of what’s happening on your premises and who is coming in and out. Ongoing vigilance is crucial for business security, but there are usually key times when added consciousness is necessary such as opening and closing times and peak periods. Providing training for employees is also highly advisable. Help them to know the tell tail signs of suspicious behavior within your premises.


    2. Get Help From a Security Company
    Some security issues might be possible to D.I.Y. However, the impact of professional help should never be underestimated. Experts in the field simply cover angles you might not think of, and there are other practical realities as well. For example, having a home made video monitoring system on your phone may alert you to a security threat (if you are looking at it at the right time), but once alerted what do you do? Security companies can provide you not only with 24/7 surveillance, but also with a contingency plan. They will immediately set in motion the necessary actions to stop security breaches within moments of them happening. The peace of mind alone this provides is priceless.


    3. Floor plan and lighting
    Premises can be secured by more than just bolts and keys. A major factor in crime prevention is lighting and furniture/product placement. Main windows, all entrances and exits should be well lit and not obstructed by furniture or product displays. The bottom line is that keeping your premises visible reduces potential crime.


    4. Data Security
    It is not only physical products and premises that need protecting from security threats. Your data also needs securing not only to protect staff and customers, but also your reputation as a company worthy of trust. Furthermore, securing data properly helps your business avoid possible fines due to legal liability. Again it is highly advisable to speak to a professional about how to best protect your data. Nowadays multiple options exist beyond basic firewalls. Logging, role based access, encryption and partitioning are additional data security options.


    5. Create Security Policies
    In all cases, have a plan in place not only to prevent security risks, but also to know what to do in the event of one actually happening. It’s worth training everyone on your staff list what to do in such cases. If you have multiple premises make sure communication lines are open about security. If staff transfer from one location to another they need the correct information. Business wide procedures are as important for security as they are for sales or HR. What course of action should be taken in the event of different security breaks and who is the first person to call? To avoid panic or the escalation of an emergency all staff members should know the policy on business security solutions.



    If you would like some expert advice on how to secure your business call Chartercom today on 1300 844 844 or visit us at chartercomsecurity.com.au. You’ll be joining companies like Priceline, Bupa, Country Road, iSelect and Nike who have selected Chartercom for their business security needs.

    According to the Global Retail Theft Barometer, Australian retailers lost AUD$2.7 billion in 2015 to theft. Such thefts included acts of shoplifting and ‘sweet-hearting’, which is when an employee’s friends and family members receive ‘special discounts’ that business owners are unaware of. These two types of theft account for 64% of the A$2.7 billion loss. The primary target for shoplifting and sweet-hearting are easily concealable high value retail products, and the data shows that crime peaks when shop floors are full, and internal business security systems become unsustainable.


    How can you ensure that none of your business cash flow ends up on the Global Theft Barometer? Australian security systems are some of the best in the world if you have the right supplier and solution partner who can approach business security from many perspectives. This is where Chartercom Security Systems can help you. One of the greatest deterrents to ‘sweet-hearting’ and shoplifting is a visible CCTV surveillance system, and of course if anything is unaccounted for, the same system will help you identify and quickly resolve the problem. However, CCTV surveillance systems are rarely a case of one size fits all. Because Chartercom knows every business is unique, we offer unique and customized security solutions. We begin by considering the following five key areas;


    1. Existing Security Benefits


    How can lighting, floor planning and entrance/exit ways be employed to provide maximum-security benefits? We help you understand how to minimize risks with what you already have, so that you only end up purchasing what you really need and keep costs to a minimum.


    2. Business Environment

    What is the square footage of your business and how much of that space needs continuous security surveillance? Where are your key surveillance areas? We want to maximize security and minimize cost so rather than monitor unnecessary areas, we help you identify crucial surveillance zones.


    3. Tailored CCTV Security System

    Do you need night vision on your CCTV security system? From what distance do you need to be able to clearly identify individuals? How far and wide does your CCTV need to reach and at what range? Do you need a wireless security system? We take the time to assess and understand your needs so that you end up with a security solution that is right for your business.


    4. Installation

    Mounting, securing, aligning – we are experts in them all, so you get the maximum benefits from your CCTV security system purchase. We know the best solutions for wood, metal or drop tile ceiling and will ensure installation adds to the overall value of your business. With Chartercom you don’t need to put off security to a quieter time because our installation process is carried out at your convenience.


    5. Viewing

    We know you can’t be on site all the time, so we offer solutions that enable you to monitor your business remotely at any time. You can also talk to us about our Alarm Monitoring Systems, and if you would prefer one of our experts to monitor your premises.


    6. Budget

    We know you don’t only want to keep risk to a minimum. You want costs kept low as well. We don’t offer cookie cutter solutions through cheap and unreliable products, but we do offer great CCTV security systems consisting only of high quality products that your business needs.



    At Chartercom, We focus on your security so you can focus on your business. Don’t let ‘sweet-hearting’ or shoplifting put your business cash flow on the Global Theft Barometer. For a confidential assessment of your security needs contact us on 1300 844 844, or visit us as chartercomsecurity.com.au